Frequently Asked Questions

Get answers to common questions about Loc Shampoo & Conditioner.

Frequency depends on your hair type, scalp oiliness, and lifestyle. Generally every 2–6 weeks keeps locs clean and balanced; active scalps or heavy product users may prefer biweekly care, while drier routines can extend to monthly or six-week intervals.

At Dash Hair & Company, our trained stylists use gentle, pH-balanced formulas and careful techniques to cleanse without compromising loc integrity. Proper detangling and minimal manipulation prevent unraveling; if you’re concerned, request a consultation so we can assess your loc strength and recommend care.

We select salon-grade, residue-free clarifying shampoos and moisturizing conditioners formulated for locs, often enriched with natural oils and botanical extracts. Products are chosen per your hair’s needs to remove buildup while restoring moisture and preventing residue that can attract lint or weigh locs down.

Appointments typically run 45–90 minutes depending on loc length, density, and buildup severity. Shorter sessions suit light maintenance; thicker or heavier buildup requires more time for thorough cleansing, rinsing, and conditioning. We'll give a time estimate when you book based on your loc profile.

Yes — we offer styling add-ons after your cleansing service, including retwists, braiding, or drying and shaping. Styling time and pricing vary; if you need a specific look, mention it when booking so we can allocate the appropriate appointment length and stylist expertise.

Pat locs dry thoroughly, air-dry or use low-heat dryer to prevent mildew. Avoid heavy waxes; use light, residue-free moisturizers and scalp oils sparingly. Sleep with a satin scarf or pillowcase, and follow recommended wash schedule to keep locs clean, healthy, and lightweight between visits.