Frequently Asked Questions

Get answers to common questions about Head Spa Package (3 Sessions).

We recommend spacing sessions four to six weeks apart to maintain scalp balance and stimulate hair growth. This schedule allows cumulative benefits while giving time for follicles to respond. Your stylist may adjust timing based on scalp condition and treatment response.

Each session includes a consultation, deep cleansing, exfoliation, scalp massage, nutrient-rich serum application, and professional steaming or mask. Therapies are tailored per appointment to address oiliness, dryness, or sensitivity, plus personalized product recommendations for home care.

Yes — we perform a thorough consultation and patch test when necessary. We use gentle, hypoallergenic products upon request and modify techniques to avoid irritation. Please disclose allergies or skin conditions ahead of your first session for proper product selection and safety.

Many clients report immediate relief, reduced itchiness, and softer hair after the first session. More significant scalp balance and hair growth typically appear after two to three sessions, with continued improvement over months when combined with recommended home care.

Yes — our head spa sessions can be scheduled alongside cuts, color, or treatments. We recommend spacing intensive chemical services and spa treatments appropriately to protect scalp sensitivity. Tell your stylist about planned services so we can create a safe, efficient appointment plan.

We require 24-hour notice to cancel or reschedule without penalty. Packages are valid for a set period (typically six months); unused sessions may be transferable with manager approval. Contact us for exceptions or to arrange makeup appointments.