Frequently Asked Questions

Get answers to common questions about Retouch Relaxer & Flat Iron.

Appointment time varies by hair length and density, but expect approximately 60–90 minutes. Consultation, precise relaxer application to new growth, smoothing, and professional flat ironing are included. We assess condition to ensure safe, effective results.

Yes, when performed by our experienced stylists. We evaluate your color condition and porosity, adjusting formula and timing to prevent damage. A strand test may be done. Post-service care recommendations help preserve color longevity and hair health.

Most clients return every 6–10 weeks depending on growth rate and desired look. Shorter intervals maintain a seamless root blend; longer spacing may lead to more noticeable new growth. We'll recommend a personalized schedule during your visit.

Yes. Popular add-ons include protein or moisturizing masks, scalp treatments, and trims. We assess hair health before suggesting extras to enhance longevity and strength. Combining services can maximize results and streamline your salon visit.

Use sulfate-free shampoos, hydrating conditioners, and heat protectant sprays. Limit excessive heat styling and schedule deep-conditioning treatments monthly. Sleep on a silk scarf or pillowcase to reduce friction and preserve smoothness between appointments.

When applied professionally with proper timing and care, the service minimizes long-term damage. Regular conditioning, trims, and using recommended products reduce risk. We prioritize hair integrity, tailoring treatments and strength-building protocols to keep hair healthy through repeated services.